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Terms of Service

Last updated: January 4, 2026

1. Acceptance of Terms

By accessing and using Deep Edge's website, products, services, and applications (the "Services"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Deep Edge provides AI-powered avatar and digital human creation services, including but not limited to: Looomyn AI avatar generation platform, custom digital human creation tools, beta testing and early access programs, related technical support and documentation.

3. User Accounts

Account Registration

To access certain features of our Services, you must register for an account. You agree to: provide accurate, current, and complete information during registration, maintain and update your account information, keep your password secure and confidential, accept responsibility for all activities under your account.

Account Responsibilities

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

Prohibited Activities

  • Use the Services for any illegal or unauthorized purpose
  • Create, generate, or distribute harmful, offensive, or inappropriate content
  • Violate any applicable laws or regulations
  • Infringe upon the intellectual property rights of others
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the Services or servers
  • Use the Services to harass, abuse, or harm others
  • Create deepfakes or misleading content of real individuals without consent

Content Standards

  • All content must comply with applicable laws and community standards
  • You must have necessary rights and permissions for any content you upload
  • We reserve the right to remove content that violates these terms

5. Intellectual Property Rights

Deep Edge's Rights

The Services and their original content, features, and functionality are and will remain the exclusive property of Deep Edge and its licensors. The Services are protected by copyright, trademark, and other laws.

User Content

You retain ownership of any content you create or upload to our Services. However, you grant us: a worldwide, non-exclusive, royalty-free license to use, modify, and display your content, the right to use content for service improvement and analytics, permission to use anonymized content for research and development.

Generated Content

Content generated using our AI services may be subject to additional terms regarding ownership and usage rights. Specific terms will be provided for different service tiers.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of information as described in our Privacy Policy.

7. Payment and Subscription Terms

Paid Services

Some features of our Services may require payment. You agree to: provide current, complete, and accurate payment information, pay all charges incurred under your account, refund requests will be evaluated according to our refund policy.

Subscription Services

  • Subscriptions automatically renew unless canceled
  • Prices are subject to change with 30 days notice
  • No refunds for partial months or unused portions

8. Beta Testing and Early Access

Participation in beta programs is subject to additional terms: Beta services may contain bugs and errors, no guaranteed service level or uptime, feedback and data may be used for service improvement, additional confidentiality obligations may apply.

9. Service Availability

We strive to maintain high service availability, but do not guarantee: uninterrupted or error-free operation, specific uptime levels for beta or preview services, preservation of all user data.

We may suspend or terminate services for maintenance, updates, or other operational requirements.

10. Disclaimers and Limitations of Liability

Service Disclaimer

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to: merchantability and fitness for a particular purpose, non-infringement of intellectual property rights, accuracy, reliability, or availability of the Services.

Limitation of Liability

To the maximum extent permitted by law, Deep Edge shall not be liable for: any indirect, incidental, special, or consequential damages, loss of profits, data, or business opportunities, damages arising from your use or inability to use our Services.

Our total liability shall not exceed the amount paid by you for the Services in the preceding 12 months.

11. Termination

Termination by User

You may terminate your account at any time by following the account deletion process or contacting our support team.

Termination by Deep Edge

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you: breach these Terms of Service, engage in fraudulent or illegal activities, violate the rights of others, compromise the security or integrity of our Services.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Deep Edge operates, without regard to its conflict of law provisions.

Dispute Resolution

  • Good faith negotiation between the parties
  • Mediation or arbitration if negotiation fails
  • Court proceedings as a last resort

13. Changes to Terms of Service

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our Services after any changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

  • Email: legal@deep-edge.com
  • Website: Contact Us

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